Privacy Notice

1. Information We Collect

Information You Provide

We collect information you directly provide to us, including:

• Account Information: Name, email address, company name, phone number
• Profile Data: Job title, department, profile picture
• Signature Content: Text, images, logos, and links you include in signatures
• Payment Information: Billing details (processed securely by our payment partners)
• Communications: Messages you send us for support or feedback

Information We Collect Automatically

When you use our Service, we automatically collect:

• Usage Data: How you interact with our Service, features used, time spent
• Device Information: Browser type, operating system, IP address
• Performance Data: Error logs, response times, system performance
• Analytics Data: Click rates, signature performance metrics

2. How We Use Your Information

We use the information we collect to:

3. Information Sharing

We do not sell, trade, or rent your personal information. We may share information in these limited circumstances:

4. Data Security

We implement industry-standard security measures to protect your data:

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account Data: Retained while your account is active and for 30 days after deletion
• Signature Content: Deleted immediately upon account termination unless legally required
• Usage Analytics: Aggregated and anonymized data may be retained indefinitely
• Billing Records: Retained for 7 years for tax and legal compliance

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

7. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze usage:

You can control cookie preferences through your browser settings or our cookie management tool.

8. International Data Transfers

Get SwiftSign operates globally. Your information may be processed in countries other than your own, including the United States where our primary servers are located.

We ensure appropriate safeguards are in place for international transfers, including:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions for transfers to countries with adequate protection
• Additional technical and organizational measures as required

9. Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will:

• Notify you via email at least 30 days before changes take effect
• Display a prominent notice in our Service
• Update the "Last updated" date at the top of this notice
• For significant changes, request your consent where required by law

Your continued use of our Service after changes become effective constitutes acceptance of the updated Privacy Notice.

10. Contact Us

If you have questions about this Privacy Notice or our privacy practices, please contact us: